| THE ANCIENTS were good at
resisting seduction. Odysseus fought the seductive song of the
Sirens by having his men tie him to the mast of his ship as it
sailed past the Siren's Isle. Socrates was so intent on
protecting citizens from the seductive opinions of artists and
writers, that he outlawed them from his imaginary republic. We
moderns are less nimble at resisting great seductions,
particularly those utopian visions that promise grand political
or cultural salvation. From the French and Russian revolutions
to the counter-cultural upheavals of the '60s and the digital
revolution of the '90s, we have been seduced, time after time
and text after text, by the vision of a political or economic
utopia.
Rather than Paris, Moscow, or Berkeley, the grand utopian
movement of our contemporary age is headquartered in Silicon
Valley, whose great seduction is actually a fusion of two
historical movements: the counter-cultural utopianism of the
'60s and the techno-economic utopianism of the '90s. Here in
Silicon Valley, this seduction has announced itself to the world
as the "Web 2.0" movement.
LAST WEEK, I was treated to lunch at a fashionable Japanese
restaurant in Palo Alto by a serial Silicon Valley entrepreneur
who, back in the dot.com boom, had invested in my start-up
Audiocafe.com. The entrepreneur, like me a Silicon Valley
veteran, was pitching me his latest start-up: a technology
platform that creates easy-to-use software tools for online
communities to publish weblogs, digital movies, and music. It is
technology that enables anyone with a computer to become an
author, a film director, or a musician. This Web 2.0 dream is
Socrates's nightmare: technology that arms every citizen with
the means to be an opinionated artist or writer.
"This is historic," my friend promised me. "We are enabling
Internet users to author their own content. Think of it as
empowering citizen media. We can help smash the elitism of the
Hollywood studios and the big record labels. Our technology
platform will radically democratize culture, build authentic
community, create citizen media." Welcome to Web 2.0.
Buzzwords from the old dot.com era--like "cool," "eyeballs,"
or "burn-rate"--have been replaced in Web 2.0 by language which
is simultaneously more militant and absurd: Empowering
citizen media, radically democratize, smash elitism, content
redistribution, authentic community . . . . This
sociological jargon, once the preserve of the hippie
counterculture, has now become the lexicon of new media
capitalism.
Yet this entrepreneur owns a $4 million house a few blocks
from Steve Jobs's house. He vacations in the South Pacific. His
children attend the most exclusive private academy on the
peninsula. But for all of this he sounds more like a cultural
Marxist--a disciple of Gramsci or Herbert Marcuse--than a
capitalist with an MBA from Stanford.
In his mind, "big media"--the Hollywood studios, the major
record labels and international publishing houses--really did
represent the enemy. The promised land was user-generated online
content. In Marxist terms, the traditional media had become the
exploitative "bourgeoisie," and citizen media, those heroic
bloggers and podcasters, were the "proletariat."
This outlook is typical of the Web 2.0 movement, which fuses
'60s radicalism with the utopian eschatology of digital
technology. The ideological outcome may be trouble for all of
us.
SO WHAT, exactly, is the Web 2.0 movement? As an ideology, it
is based upon a series of ethical assumptions about media,
culture, and technology. It worships the creative amateur: the
self-taught filmmaker, the dorm-room musician, the unpublished
writer. It suggests that everyone--even the most poorly educated
and inarticulate amongst us--can and should use digital media to
express and realize themselves. Web 2.0 "empowers" our
creativity, it "democratizes" media, it "levels the playing
field" between experts and amateurs. The enemy of Web 2.0 is
"elitist" traditional media.
Empowered by Web 2.0 technology, we can all become citizen
journalists, citizen videographers, citizen musicians. Empowered
by this technology, we will be able to write in the morning,
direct movies in the afternoon, and make music in the evening.
Sounds familiar? It's eerily similar to Marx's seductive
promise about individual self-realization in his German
Ideology:
Whereas in communist society, where nobody has one
exclusive sphere of activity but each can become
accomplished in any branch he wishes, society regulates the
general production and thus makes it possible for me to do
one thing today and another tomorrow, to hunt in the
morning, fish in the afternoon, rear cattle in the evening,
criticise after dinner, just as I have a mind, without ever
becoming hunter, fisherman, shepherd or critic.
Just as Marx seduced a generation of European idealists with
his fantasy of self-realization in a communist utopia, so the
Web 2.0 cult of creative self-realization has seduced everyone
in Silicon Valley. The movement bridges counter-cultural
radicals of the '60s such as Steve Jobs with the contemporary
geek culture of Google's Larry Page. Between the book-ends of
Jobs and Page lies the rest of Silicon Valley including radical
communitarians like Craig Newmark (of Craigslist.com),
intellectual property communists such as Stanford Law Professor
Larry Lessig, economic cornucopians like Wired magazine
editor Chris "Long Tail" Anderson, and new media moguls Tim
O'Reilly and John Batelle.
The ideology of the Web 2.0 movement was perfectly summarized
at the Technology Education and Design (TED) show in Monterey,
last year, when Kevin Kelly, Silicon Valley's über-idealist and
author of the Web 1.0 Internet utopia Ten Rules for The New
Economy, said:
Imagine Mozart before the technology of the piano.
Imagine Van Gogh before the technology of affordable oil
paints. Imagine Hitchcock before the technology of film. We
have a moral obligation to develop technology.
But where Kelly sees a moral obligation to develop
technology, we should actually have--if we really care about
Mozart, Van Gogh and Hitchcock--a moral obligation to
question the development of technology.
The consequences of Web 2.0 are inherently dangerous for the
vitality of culture and the arts. Its empowering promises play
upon that legacy of the '60s--the creeping narcissism that
Christopher Lasch described so presciently, with its obsessive
focus on the realization of the self.
Another word for narcissism is "personalization." Web 2.0
technology personalizes culture so that it reflects ourselves
rather than the world around us. Blogs personalize media content
so that all we read are our own thoughts. Online stores
personalize our preferences, thus feeding back to us our own
taste. Google personalizes searches so that all we see are
advertisements for products and services we already use.
Instead of Mozart, Van Gogh, or Hitchcock, all we get with
the Web 2.0 revolution is more of ourselves.
STILL, the idea of inevitable technological progress has
become so seductive that it has been transformed into "laws." In
Silicon Valley, the most quoted of these laws, Moore's Law,
states that the number of transistors on a chip doubles every
two years, thus doubling the memory capacity of the personal
computer every two years. On one level, of course, Moore's Law
is real and it has driven the Silicon Valley economy. But there
is an unspoken ethical dimension to Moore's Law. It presumes
that each advance in technology is accompanied by an equivalent
improvement in the condition of man.
But as Max Weber so convincingly demonstrated, the only
really reliable law of history is the Law of Unintended
Consequences.
We know what happened first time around, in the dot.com boom
of the '90s. At first there was irrational exuberance. Then the
dot.com bubble popped; some people lost a lot of money and a lot
of people lost some money. But nothing really changed. Big media
remained big media and almost everything else--with the
exception of Amazon.com and eBay--withered away.
This time, however, the consequences of the digital media
revolution are much more profound. Apple and Google and
Craigslist really are revolutionizing our cultural habits, our
ways of entertaining ourselves, our ways of defining who we are.
Traditional "elitist" media is being destroyed by digital
technologies. Newspapers are in freefall. Network television,
the modern equivalent of the dinosaur, is being shaken by TiVo's
overnight annihilation of the 30-second commercial. The iPod is
undermining the multibillion dollar music industry. Meanwhile,
digital piracy, enabled by Silicon Valley hardware and justified
by Silicon Valley intellectual property communists such as Larry
Lessig, is draining revenue from established artists, movie
studios, newspapers, record labels, and song writers.
Is this a bad thing? The purpose of our media and culture
industries--beyond the obvious need to make money and entertain
people--is to discover, nurture, and reward elite talent. Our
traditional mainstream media has done this with great success
over the last century. Consider Alfred Hitchcock's masterpiece,
Vertigo and a couple of other brilliantly talented works
of the same name Vertigo: the 1999 book called Vertigo,
by Anglo-German writer W.G. Sebald, and the 2004 song "Vertigo,"
by Irish rock star Bono. Hitchcock could never have made his
expensive, complex movies outside the Hollywood studio system.
Bono would never have become Bono without the music industry's
super-heavyweight marketing muscle. And W.G. Sebald, the most
obscure of this trinity of talent, would have remained an
unknown university professor had a high-end publishing house not
had the good taste to discover and distribute his work. Elite
artists and an elite media industry are symbiotic. If you
democratize media, then you end up democratizing talent. The
unintended consequence of all this democratization, to misquote
Web 2.0 apologist Thomas Friedman, is cultural "flattening." No
more Hitchcocks, Bonos, or Sebalds. Just the flat noise of
opinion--Socrates's nightmare.
WHILE SOCRATES correctly gave warning about the dangers of a
society infatuated by opinion in Plato's Republic, more
modern dystopian writers--Huxley, Bradbury, and Orwell--got the
Web 2.0 future exactly wrong. Much has been made, for example,
of the associations between the all-seeing, all-knowing
qualities of Google's search engine and the Big Brother in
Nineteen Eighty-Four. But Orwell's fear was the
disappearance of the individual right to self-expression. Thus
Winston Smith's great act of rebellion in Nineteen Eight-Four
was his decision to pick up a rusty pen and express his own
thoughts:
The thing that he was about to do was open a diary. This
was not illegal, but if detected it was reasonably certain
that it would be punished by death . . . Winston fitted a
nib into the penholder and sucked it to get the grease off .
. . He dipped the pen into the ink and then faltered for
just a second. A tremor had gone through his bowels. To mark
the paper was the decisive act.
In the Web 2.0 world, however, the nightmare is not the
scarcity, but the over-abundance of authors. Since everyone will
use digital media to express themselves, the only decisive act
will be to not mark the paper. Not writing as
rebellion sounds bizarre--like a piece of fiction authored by
Franz Kafka. But one of the unintended consequences of the Web
2.0 future may well be that everyone is an author, while there
is no longer any audience.
SPEAKING OF KAFKA, on the back cover of the January 2006
issue of Poets and Writers magazine, there is a seductive
Web 2.0 style advertisement which reads:
Kafka toiled in obscurity and died penniless. If only
he'd had a website . . . .
Presumably, if Kafka had had a website, it would be located
at kafka.com
which is today an address owned by a mad left-wing blog called
The Biscuit Report. The front page of this site quotes some
words written by Kafka in his diary:
I have no memory for things I have learned, nor things I
have read, nor things experienced or heard, neither for
people nor events; I feel that I have experienced nothing,
learned nothing, that I actually know less than the average
schoolboy, and that what I do know is superficial, and that
every second question is beyond me. I am incapable of
thinking deliberately; my thoughts run into a wall. I can
grasp the essence of things in isolation, but I am quite
incapable of coherent, unbroken thinking. I can't even tell
a story properly; in fact, I can scarcely talk . . .
One of the unintended consequences of the Web 2.0 movement
may well be that we fall, collectively, into the amnesia that
Kafka describes. Without an elite mainstream media, we will lose
our memory for things learnt, read, experienced, or heard. The
cultural consequences of this are dire, requiring the
authoritative voice of at least an Allan Bloom, if not an Oswald
Spengler. But here in Silicon Valley, on the brink of the Web
2.0 epoch, there no longer are any Blooms or Spenglers. All we
have is the great seduction of citizen media, democratized
content and authentic online communities. And weblogs, course.
Millions and millions of blogs.
Andrew Keen is a veteran Silicon Valley entrepreneur and
digital media critic. He blogs at
TheGreatSeduction.com and has recently launched
aftertv.com,
a podcast chat show about media, culture, and technology.
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